Fraud and Spam Policy
At HomeFitt, we value genuine customer feedback and strive to maintain a transparent and trustworthy platform for reviews. This policy outlines our stance on fraudulent and spammy reviews and the measures we take to address them.
What Constitutes Fraudulent or Spammy Reviews?
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Reviews that are not based on genuine experiences with HomeFitt products or services. This includes reviews written by:
- Individuals who have not purchased from HomeFitt.
- Competitors or individuals with malicious intent.
- Individuals promoting unrelated products or services.
- Reviews containing false or misleading information.
- Reviews containing offensive, discriminatory, or harassing language.
- Reviews that are repetitive, irrelevant, or promotional in nature.
- Reviews generated through automated means or bots.
How We Detect and Deal with Fraudulent or Spammy Reviews:
- We employ automated filters to identify reviews with characteristics commonly associated with fraud or spam.
- Our team manually reviews flagged reviews and investigates suspicious activity.
- We may remove reviews that violate our policy and take appropriate action against individuals engaging in fraudulent or spammy behavior.
Reporting Fraudulent or Spammy Reviews:
If you encounter a review that you believe violates our policy, please report it to us by contacting hello@homefitt.in or contact form >> link.