FAQs
Few Frequently Asked Questions By Our Customers.
Are all products made in India?
Yes, we design and manufacture all our range of products in our facilities in Bangalore. #proudlymadeinlndia
Where is the plant located?
Our plant is located in Bangalore, Karnataka, India.
What is the material used to manufacture bathroom accessories?
The base raw material is new age ceramic blend which is a custom built blend of processed ceramic granules, pulp and bonding additives.
Does the product have ceramic properties?
Yes, the product has ceramic properties.
Does this product address present customer pain points?
Yes all our range of products are highly resistant against hard water marks, they can be easily cleaned and hard water does not damage the product
Does product have warranty?
On selected products we have warranty up to 10 years for rust and fade and most of our products have two years warranty.
Is product rust and fade proof?
Yes, the products do not rust or fade due to water contamination.
Are products anti-bacterial?
Yes these products are first in segment anti-bacterial, the growth of the bacteria on surface of the product is restricted upto 99%.
Is product environment friendly?
Yes, the product has no chrome coating which means no lead content, which makes it safe for you and the environment.
How is draining of water?
Wherever required unique self-drain holes are provided, which drains itself completely.
How easy it is to maintain?
As they carry ceramic property's they look elegant, goes very well with your existing WC and sink. Caring for product is fairly easy.
From where do you buy other raw materials?
All our raw materials are locally sourced from reputed vendors like "Saint Gobian for mirrors, Philips for LED strip lights, Drivers and feather touch switch". We don't source any material from China.
How safe it is to use de-frost in mirror?
We manufacture our own de-frost heating coils, this coils are designed to cut-off 2 degree above room temperature and are absolutely safe to use
What are the safety in electrical products?
All electrical products are IP 24 protected and manufactured using approved products.
Do you have more products in pipe line ?
We are a bathroom accessories focused company, presently we have 70 different products and more products are in pipeline.
How is fixing done?
Our product packaging has how to fix information along with direction in which it be has to fixed, also you can find detailed information on how to fix on our website.
Can I get help on how to fix?
Our product packaging has how to fix" information along with direction in which it has to fixed, also you can find detailed information on how to fix on our website.
Is it safe for children and senior citizens?
Yes, most of our products don't have sharp corners, which make them ideal for safe home use.
What payment methods do you accept?
Our authorised payment gateway provider is Razorpay and it provides all major payment methods such UPI, Credit & Debit Cards(Visa, Master Card, Maestro, American Express, Diners Club) & Net Banking.
How can I subscribe to HomeFitt's newsletter?
You can subscribe to our newsletter by scrolling to the bottom left corner of our website and entering your email address in the newsletter field.
Where is my order?
All orders are shipped using Professional Couriers or DTDC. Once you receive your order dispatch email, the relevant courier will be in touch with you with tracking information and delivery timeline.
What are your delivery time frames?
During busy seasons such as sale, festivals, delivery can take up to 10 working days.
Average Delivery time
North-East India - 10 to 15 days
North India - 3 to 5 days
South India - 1 to 3 days
My order was delivered damaged, What should I do?
We're are very sorry for the inconvenience. Please contact our customer support at hello@homefitt.in and share your order ID in the email body.